Privacy policy

At Nippen Electrical Instruments Co., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you interact with our website and submit enquiries through our contact form.

Information we collect

We may collect the following types of information:

• Personal information (e.g., name, email address, phone number) — provided via our enquiry or contact form.
• Enquiry information — details you share with us regarding your product requirements, technical queries, or business needs.
• Usage data — such as IP address, browser type, pages visited, and time spent on the site (collected automatically via cookies or analytics tools).

How we use your information

We use the information we collect to:

• Respond to your enquiries or product-related requests
• Connect you with the relevant sales or technical support team member
• Communicate important updates or information about our products
• Analyse website performance and user behaviour
• Ensure legal compliance and prevent misuse

Sharing your information

We do not sell or trade your personal data. We may share your information with:

• Trusted third-party service providers (e.g., web hosting, analytics tools) who assist in operating our website and business
• Authorised distributors or dealers in our network, where your enquiry is best handled regionally
• Law enforcement or government agencies if required by law

All third-party services comply with applicable data protection laws.

Cookies & tracking technologies

Our website uses cookies and similar technologies to enhance user experience and gather usage statistics. You can manage or disable cookies in your browser settings.

Data security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend checking back periodically to stay informed.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@nippenco.com